Non-Emergency Medical Transportation in Yuba City, CA
Yuba City is the heart of the Yuba-Sutter area — a farming community where families often span generations, and where getting an aging parent to the doctor shouldn't depend on who can leave work. Promise Care Transport provides non-emergency medical transportation (NEMT) throughout Yuba City, from Tierra Buena to the neighborhoods along Plumas Street and Highway 20. Many trips are close to home: Adventist Health and Rideout clinics and offices here in Yuba City, and Rideout Regional Medical Center just across the Feather River in Marysville. Other passengers ride with us to Sacramento-area specialists. Either way, you get a clean vehicle, a trained driver, and help at both doors.
Rides we provide in Yuba City
NEMT rides in Yuba City include:
- Ambulatory transportation — rides for passengers who can walk with little or no assistance
- Wheelchair transportation — wheelchair-accessible vans with trained drivers
- Dialysis rides — standing rides on a dependable weekly schedule
- Therapy and follow-up rides — physical therapy and post-surgery appointments
- Hospital discharge rides — home from Rideout Regional Medical Center in Marysville
- Long-distance rides — to specialists in Sacramento and Roseville
Why Yuba City families choose Promise Care Transport
- Door-to-door assistance — we walk the passenger in, not just to the curb
- Family members and caregivers ride free
- Trained, background-checked drivers; fully insured company
- Standing ride scheduling for dialysis and therapy
- Our team speaks English, Spanish, and Armenian
How to Book
Call or text (916) 432-3020, or email promisecaretransport@gmail.com. Hours are Monday–Friday, 6:00 AM–6:00 PM, with after-hours rides available on request. Weekend and holiday rates may vary, and rides over 10 miles may carry an additional per-mile fee, confirmed when you book.
FAQ
What is NEMT? NEMT stands for non-emergency medical transportation — rides to medical care for people who don't need an ambulance. We provide NEMT in Yuba City and across the river to Marysville, for ambulatory passengers and wheelchair users.
Do you offer wheelchair-accessible rides in Yuba City? Yes. Our wheelchair-accessible vans serve homes and care communities throughout Yuba City, and your driver secures the chair before every trip.
Can a family member or caregiver ride along? Yes — family members and caregivers ride free on every trip.
Do you go to Sacramento for specialist appointments? Yes. Long-distance rides to Sacramento and Roseville specialists are a regular part of our service — just book a day or more ahead when you can.
Important information: Promise Care Transport provides transportation only. We do not provide medical care, diagnosis, or treatment during transit.
Also serving Grass Valley, Sacramento, and Lincoln.