Non-Emergency Medical Transportation in Lincoln, CA
With so many retirees calling Lincoln home — especially in Sun City Lincoln Hills and Twelve Bridges — dependable rides to medical care matter here. Promise Care Transport provides non-emergency medical transportation (NEMT) for Lincoln residents, from everyday appointments at Sutter Medical Plaza Lincoln on Twelve Bridges Drive to hospital trips down Highway 65 to Sutter Roseville Medical Center and Kaiser Permanente Roseville. A lot of Lincoln care happens outside Lincoln, and that's exactly where we come in: a comfortable vehicle, a patient driver, and door-to-door help at home and at the appointment, so the trip down the highway never becomes the hard part of your day.
Rides we provide in Lincoln
NEMT rides in Lincoln include:
- Ambulatory transportation — rides for passengers who can walk with little or no assistance
- Wheelchair transportation — wheelchair-accessible vans with secure tie-downs
- Dialysis rides — standing weekly rides to dialysis in the Roseville area
- Physical therapy and follow-up rides — after surgery, injury, or a hospital stay
- Hospital discharge rides — home to Lincoln from Roseville-area hospitals
- Long-distance rides — to Sacramento specialists and other out-of-town care
Why Lincoln residents choose Promise Care Transport
- Door-to-door assistance — especially helpful after procedures and long appointments
- Family members and caregivers ride free
- Trained, background-checked drivers and fully insured vehicles
- Recurring standing rides, so dialysis and therapy trips run on autopilot
- Our team speaks English, Spanish, and Armenian
How to Book
Call or text (916) 432-3020, or email promisecaretransport@gmail.com. We operate Monday–Friday, 6:00 AM–6:00 PM, and after-hours rides are available on request. Weekend and holiday rates may vary, and rides over 10 miles may carry an additional per-mile fee — confirmed at booking, no surprises.
FAQ
What is NEMT? NEMT stands for non-emergency medical transportation — scheduled rides to medical care for people who don't need an ambulance. We provide NEMT throughout Lincoln, including wheelchair-accessible service.
Do you serve Sun City Lincoln Hills? Yes — Sun City Lincoln Hills is one of the communities we pick up from most often, along with Twelve Bridges and the rest of Lincoln.
Can a family member ride along? Yes. Family members and caregivers ride free on every trip, including hospital trips to Roseville.
How far ahead should I book a ride to Roseville? A day ahead is best so we can plan the Highway 65 trip around your appointment time. Standing rides are available for recurring care like dialysis.
Important information: Promise Care Transport provides transportation only. We do not provide medical care, diagnosis, or treatment during transit.

