Non-Emergency Medical Transportation in Auburn, CA
In Auburn, care is local for a lot of things — and down the hill for everything else. Promise Care Transport provides non-emergency medical transportation (NEMT) for Auburn residents, whether the destination is Sutter Auburn Faith Hospital on Education Street, a clinic in Old Town or along Highway 49, or a specialist in Roseville or Sacramento. For foothill families, the drive down Interstate 80 after a procedure — or getting a parent in a wheelchair to a follow-up — is exactly the kind of trip that shouldn't fall on family. Our drivers handle it door to door: help at the house, a comfortable ride down the hill, and a walk-in at the appointment.
Rides we provide in Auburn
NEMT rides in Auburn include:
- Ambulatory transportation — rides for passengers who can walk with little or no help
- Wheelchair transportation — accessible vans for Auburn's hillside homes and care communities
- Dialysis rides — standing rides on a set weekly schedule
- Therapy and follow-up rides — physical therapy and post-surgery appointments
- Hospital discharge rides — home from Sutter Auburn Faith or Roseville hospitals
- Long-distance rides — down I-80 to Roseville and Sacramento specialists
Why Auburn families choose Promise Care Transport
- Door-to-door assistance from trained, background-checked drivers
- Family members and caregivers ride free
- Fully insured, with clean and comfortable vehicles
- Comfortable with the Auburn-to-Roseville run — it's a trip we make often
- Our team speaks English, Spanish, and Armenian
How to Book
Call or text (916) 432-3020, or email promisecaretransport@gmail.com. Hours are Monday–Friday, 6:00 AM–6:00 PM, with after-hours rides on request. Weekend and holiday rates may vary, and rides over 10 miles may carry an additional per-mile fee, confirmed when you book.
FAQ
What is NEMT? NEMT stands for non-emergency medical transportation — rides to medical care for people who don't need an ambulance. We provide NEMT in Auburn and down the hill to Roseville and Sacramento, for ambulatory and wheelchair passengers.
Do you offer wheelchair-accessible rides in Auburn? Yes. Our wheelchair-accessible vans serve Auburn homes and care communities, and drivers are trained to assist on sloped driveways and uneven ground.
Can a family member ride along? Yes — family members and caregivers ride free, including on longer trips to Roseville or Sacramento.
How far ahead should I book a trip down to Roseville? A day ahead is best so we can time the I-80 drive to your appointment. Recurring trips, like dialysis or weekly therapy, can be set as standing rides.
Important information: Promise Care Transport provides transportation only. We do not provide medical care, diagnosis, or treatment during transit.
Also serving Lincoln, Grass Valley, and Roseville.