Non-Emergency Medical Transportation in Grass Valley, CA
Grass Valley is a close-knit foothill town with one hospital at its heart — and a long hill between many residents and the specialists they need. Promise Care Transport provides non-emergency medical transportation (NEMT) throughout Grass Valley, from downtown and Alta Sierra to the homes scattered along Highways 49 and 174. Most local trips go to Sierra Nevada Memorial Hospital on Glasson Way and the clinics around it, while other passengers ride with us down to Auburn, Roseville, or Sacramento for specialty care — a trip that's far easier with a professional driver than with family taking time off work. Every ride is door to door, in a clean vehicle, with a driver trained to help.
Rides we provide in Grass Valley
NEMT rides in Grass Valley include:
- Ambulatory transportation — rides for passengers who walk with little or no help
- Wheelchair transportation — accessible vans for homes and care communities
- Dialysis rides — standing rides on a set weekly schedule
- Therapy and rehabilitation rides — physical therapy and follow-up visits
- Hospital discharge rides — home from Sierra Nevada Memorial Hospital
- Long-distance rides — down Highway 49 to Auburn, Roseville, and Sacramento specialists
Why Grass Valley families choose Promise Care Transport
- Door-to-door assistance from trained, background-checked drivers
- Family members and caregivers ride free
- Fully insured, with clean and comfortable vehicles
- The long trip down the hill is our job, not your family's
- Our team speaks English, Spanish, and Armenian
How to Book
Call or text (916) 432-3020, or email promisecaretransport@gmail.com. We operate Monday–Friday, 6:00 AM–6:00 PM, and after-hours rides are available on request. Weekend and holiday rates may vary, and rides over 10 miles may carry an additional per-mile fee, confirmed when you book.
FAQ
What is NEMT? NEMT stands for non-emergency medical transportation — rides to medical care for people who don't need an ambulance. Promise Care Transport provides NEMT in Grass Valley for ambulatory passengers and wheelchair users, locally and down the hill.
Do you offer wheelchair-accessible rides in Grass Valley? Yes. Our wheelchair-accessible vans serve Grass Valley, including hillside and rural addresses, with drivers trained in securement and assistance.
Can a family member ride along on a long trip to Sacramento? Yes — family members and caregivers ride free, even on long-distance trips.
How far ahead should I book a ride out of town? A day or more ahead is best for trips to Roseville or Sacramento so we can plan around your appointment. Recurring trips can be set as standing rides.
Important information: Promise Care Transport provides transportation only. We do not provide medical care, diagnosis, or treatment during transit.