Non-Emergency Medical Transportation in Elk Grove, CA
Elk Grove has grown fast, but its hospitals are still up the road in South Sacramento — which makes a dependable ride service essential for local seniors and their families. Promise Care Transport provides non-emergency medical transportation (NEMT) throughout Elk Grove, including Laguna, Laguna West, Franklin, and Stonelake. We regularly take passengers to Kaiser Permanente South Sacramento Medical Center on Bruceville Road, Methodist Hospital of Sacramento on Hospital Drive, and Kaiser medical offices right in Elk Grove on Big Horn Boulevard — plus physical therapy and follow-up appointments closer to home. Every ride is door to door, with a driver who helps you in at home and walks you in at your appointment.
Rides we provide in Elk Grove
NEMT rides in Elk Grove include:
- Ambulatory transportation — rides for passengers who can walk with little or no help
- Wheelchair transportation — wheelchair-accessible vans with trained drivers
- Dialysis rides — standing rides on a dependable weekly schedule
- Physical therapy rides — recurring trips while you recover and regain strength
- Hospital discharge rides — home from Kaiser South Sacramento or Methodist Hospital
- Long-distance rides — to specialists in downtown Sacramento, Roseville, and beyond
Why families in Elk Grove choose Promise Care Transport
- Door-to-door assistance from trained, background-checked drivers
- Family members and caregivers ride free
- Fully insured, with clean and comfortable vehicles
- Standing schedules for dialysis and therapy — booked once, repeated weekly
- Our team speaks English, Spanish, and Armenian
How to Book
Call or text (916) 432-3020, or email promisecaretransport@gmail.com. We run Monday–Friday, 6:00 AM–6:00 PM, and after-hours rides are available on request. Weekend and holiday rates may vary, and rides over 10 miles may carry an additional per-mile fee, confirmed when you book.
FAQ
What is NEMT? NEMT stands for non-emergency medical transportation — rides to medical care for people who don't need an ambulance. Promise Care Transport provides NEMT in Elk Grove for ambulatory passengers and wheelchair users, with help at both doors.
Do you offer wheelchair-accessible rides in Elk Grove? Yes. Our wheelchair-accessible vans serve all Elk Grove neighborhoods, and your driver secures the chair and assists you at pickup and drop-off.
Can a family member ride along to the hospital? Yes — family members and caregivers ride free, including on discharge rides home from the hospital.
How does a hospital discharge ride work? Once the hospital confirms the discharge time, call us and we'll be there to bring the passenger home — no need for family to rearrange work or borrow a vehicle.
Important information: Promise Care Transport provides transportation only. We do not provide medical care, diagnosis, or treatment during transit.
Also serving Sacramento and Folsom.