Non-Emergency Medical Transportation in Granite Bay, CA

Granite Bay is a quiet, spread-out community near Folsom Lake — beautiful to live in, but there's no hospital in town, so every appointment means a drive. Promise Care Transport provides non-emergency medical transportation (NEMT) for Granite Bay residents, with most trips heading to Kaiser Permanente Roseville Medical Center and Sutter Roseville Medical Center, both an easy drive down Douglas Boulevard, and to specialists in Folsom and Sacramento. Along Auburn-Folsom Road, Sierra College Boulevard, and in Granite Bay's senior living communities, our drivers are a familiar sight: on time, patient, and ready to help from the front door to the check-in desk and back again.

Rides we provide in Granite Bay

NEMT rides in Granite Bay include:

  • Ambulatory transportation — private, comfortable rides for independent passengers
  • Wheelchair transportation — accessible vans with careful, trained drivers
  • Dialysis rides — standing weekly rides to Roseville-area dialysis centers
  • Therapy and rehabilitation rides — physical therapy and post-procedure follow-ups
  • Hospital discharge rides — home from Roseville or Folsom hospitals
  • Long-distance rides — to Sacramento specialists and out-of-town care

Why Granite Bay families choose Promise Care Transport

  • True door-to-door assistance — we come to the door, every time
  • Family members and caregivers ride free
  • Trained, background-checked drivers; fully insured company
  • Comfortable, clean vehicles suited to longer suburban drives
  • Our team speaks English, Spanish, and Armenian

How to Book

Call or text (916) 432-3020, or email promisecaretransport@gmail.com. Hours are Monday–Friday, 6:00 AM–6:00 PM, with after-hours rides available on request. Weekend and holiday rates may vary, and rides over 10 miles may carry an additional per-mile fee — we'll confirm the details when you book.

FAQ

What is NEMT? NEMT stands for non-emergency medical transportation — rides to medical care for people who don't need an ambulance. We provide NEMT throughout Granite Bay, including wheelchair-accessible trips to Roseville and Folsom.

Do you offer wheelchair-accessible rides in Granite Bay? Yes. Our wheelchair-accessible vans pick up at private homes and senior communities across Granite Bay.

Can a family member or caregiver ride along? Yes — family members and caregivers always ride free.

How far ahead should I book? A day ahead is ideal for morning appointments in Roseville. For recurring care like dialysis or therapy, we can set a standing ride that repeats each week.

Important information: Promise Care Transport provides transportation only. We do not provide medical care, diagnosis, or treatment during transit.

Also serving Roseville, Folsom, and Auburn.