Non-Emergency Medical Transportation in Citrus Heights, CA
Citrus Heights is a community that looks out for its own, and a lot of that care happens at home — adult children coordinating rides for parents, care-home staff arranging trips for residents. Promise Care Transport provides non-emergency medical transportation (NEMT) across Citrus Heights, from the Sunrise Boulevard and Greenback Lane corridors to the quiet residential streets off Antelope Road. The hospital Citrus Heights residents rely on most, Mercy San Juan Medical Center in Carmichael, is a short ride away, and we also make regular trips to Kaiser Roseville, Sutter Roseville, and clinics throughout Sacramento. You bring the appointment — we bring a clean vehicle, a background-checked driver, and help at both doors.
Rides we provide in Citrus Heights
NEMT rides in Citrus Heights include:
- Ambulatory transportation — for passengers who walk independently or with a cane or walker
- Wheelchair transportation — accessible vans serving homes and care communities
- Dialysis rides — standing rides on a set weekly schedule
- Therapy and rehabilitation rides — physical therapy, occupational therapy, follow-ups
- Hospital discharge rides — home from Mercy San Juan and other area hospitals
- Long-distance rides — to specialists across the Sacramento region
Why families in Citrus Heights choose Promise Care Transport
- Door-to-door assistance — we come to the door and walk the passenger in
- Family members and caregivers ride free
- Trained, background-checked drivers; fully insured company
- Care-home friendly — we work with staff on pickups and returns
- Our team speaks English, Spanish, and Armenian
How to Book
Call or text (916) 432-3020, or email promisecaretransport@gmail.com. We're available Monday–Friday, 6:00 AM–6:00 PM, with after-hours rides on request. Weekend and holiday rates may vary, and rides over 10 miles may carry an additional per-mile fee, confirmed when you book.
FAQ
What is NEMT? NEMT stands for non-emergency medical transportation — rides to medical appointments and treatments for people who don't need an ambulance. Promise Care Transport provides NEMT in Citrus Heights for ambulatory passengers and wheelchair users alike.
Do you offer wheelchair-accessible rides in Citrus Heights? Yes. Our wheelchair-accessible vans pick up at homes, apartments, and care communities throughout Citrus Heights.
Can a family member or caregiver ride along? Yes — family members and caregivers ride free, every time.
Do you take passengers to Mercy San Juan Medical Center? Yes, regularly — Mercy San Juan in Carmichael is one of the most common destinations for our Citrus Heights passengers, along with appointments in Roseville and Sacramento.
Important information: Promise Care Transport provides transportation only. We do not provide medical care, diagnosis, or treatment during transit.
Also serving Roseville, Sacramento, and Folsom.