Non-Emergency Medical Transportation in Sacramento, CA

Sacramento is where much of the region's care happens — and getting across it shouldn't be the hardest part of a medical appointment. Promise Care Transport provides non-emergency medical transportation (NEMT) throughout Sacramento, from Natomas and Arden-Arcade to Land Park, East Sacramento, and South Sacramento. Our passengers ride to appointments at UC Davis Medical Center, Sutter Medical Center on Capitol Avenue, Mercy General Hospital on J Street, and the therapy and specialty clinics in between. Whether it's a standing dialysis schedule, weekly physical therapy, or a one-time specialist visit downtown, we provide a clean vehicle, a trained driver, and genuine door-to-door help at home and at the facility.

Rides we provide in Sacramento

NEMT rides in Sacramento include:

  • Ambulatory transportation — comfortable rides for passengers who walk on their own
  • Wheelchair transportation — accessible vans across all Sacramento neighborhoods
  • Dialysis rides — reliable standing rides, multiple times a week
  • Physical therapy and rehab rides — including recurring therapy on a set schedule
  • Hospital discharge rides — home from UC Davis, Sutter, Mercy General, and other hospitals
  • Long-distance rides — to Roseville, Folsom, and out-of-area specialists

Why Sacramento families and care homes choose Promise Care Transport

  • Door-to-door assistance — never just a curbside drop-off
  • Family members and caregivers ride free
  • Trained, background-checked drivers and a fully insured fleet
  • Experience with recurring therapy and dialysis schedules across the city
  • Our team speaks English, Spanish, and Armenian

How to Book

Call or text (916) 432-3020, or email promisecaretransport@gmail.com. Hours are Monday–Friday, 6:00 AM–6:00 PM, with after-hours rides available on request. Weekend and holiday rates may vary, and rides over 10 miles may carry an additional per-mile fee, confirmed when you book.

FAQ

What is NEMT? NEMT stands for non-emergency medical transportation — rides to medical care for people who don't need an ambulance. We provide NEMT throughout Sacramento for ambulatory passengers and wheelchair users, with door-to-door assistance.

Do you offer wheelchair-accessible rides in Sacramento? Yes. Our wheelchair-accessible vans serve homes, apartments, and care communities across Sacramento, and drivers secure the chair before every trip.

Can a family member or caregiver ride along? Yes — family members and caregivers ride free on all trips.

Can you handle a standing weekly ride, like dialysis or therapy? That's one of the things we do best. Set the schedule once and we'll be there for each session, with the return trip arranged too.

Important information: Promise Care Transport provides transportation only. We do not provide medical care, diagnosis, or treatment during transit.

Also serving Elk Grove, Citrus Heights, and Folsom.