Non-Emergency Medical Transportation in Roseville, CA
Roseville is home base for Promise Care Transport, and it shows in how quickly we can get to you. We provide non-emergency medical transportation (NEMT) for Roseville residents who need a safe, comfortable ride to care — whether that's a discharge from Sutter Roseville Medical Center, a follow-up at Kaiser Permanente Roseville Medical Center on Eureka Road, dialysis, or physical therapy across town. From Sun City Roseville and Highland Reserve to West Park and the neighborhoods along Douglas Boulevard, our drivers know these streets because we work them every day. Every ride is door to door: we come to your door, help you into a clean, comfortable vehicle, and walk you in at the other end.
Rides we provide in Roseville
NEMT rides in Roseville include:
- Ambulatory transportation — rides for passengers who can walk with little or no help
- Wheelchair transportation — wheelchair-accessible vans with trained drivers
- Dialysis rides — recurring standing rides, scheduled once and repeated each week
- Physical therapy and rehab rides — including post-surgery follow-up appointments
- Hospital discharge rides — home from Sutter Roseville or Kaiser Roseville after a stay
- Long-distance rides — to specialists in Sacramento and beyond
Why families in Roseville choose Promise Care Transport
- Door-to-door assistance — we walk you in, we don't just drop you at the curb
- Family members and caregivers ride free
- Trained, background-checked drivers
- Fully insured, with a five-vehicle fleet based right here in Roseville
- Our team speaks English, Spanish, and Armenian
How to Book
Call or text (916) 432-3020, or email promisecaretransport@gmail.com. We run Monday–Friday, 6:00 AM–6:00 PM, and after-hours rides are available on request. Weekend and holiday rates may vary, and rides over 10 miles may carry an additional per-mile fee — we'll confirm everything when you book.
FAQ
What is NEMT? NEMT stands for non-emergency medical transportation — rides to medical care for people who don't need an ambulance. Promise Care Transport provides NEMT in Roseville for ambulatory passengers and wheelchair users, with a driver who helps door to door.
Do you offer wheelchair-accessible rides in Roseville? Yes. We have wheelchair-accessible vans in our fleet, and our drivers are trained to secure the chair and make sure you're comfortable before we roll.
Can a family member ride along? Yes — family members and caregivers ride free, on every trip.
How far ahead should I book? A day ahead is ideal, and we'll take same-day rides when the schedule allows. For dialysis or weekly therapy, ask about a standing ride so it's set once and repeats.
Important information: Promise Care Transport provides transportation only. We do not provide medical care, diagnosis, or treatment during transit.
Also serving Rocklin, Granite Bay, and Citrus Heights.